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SET RESIDENCY KUMBAKONAM

SET

Terms & Conditions

General Conditions

  1. SET Residency is strictly a Non- Smoking facility, Smoking Is not allowed in the Entire Building
  2. Unmarried / unrelated Couples are not allowed
  3. We do not allow Pets/visitors entry to guest room
  4. Accommodation will only be provided to guests whose details are registered with hotel reception.
  5. It is forbidden to bring flammable materials, explosives or firearms. 
  6. Bringing or storing any items of combustible or hazardous nature, prohibited goods of objectionable nature is strictly prohibited.

Scope of Application

These Terms and Conditions shall govern any accommodation agreements or any other related contracts entered into between SET Residency & Mahal and the guests. Any matters not stipulated in the Terms and Conditions shall be governed by law and generally established customs.

Guest Registration

Guests shall provide the hotel with the following information:

  • Guest Name, Phone Number and Optional E-mail ID
  • The Date of Stay and estimated time of Arrival
  • Other information the hotel deems necessary

Refusal of Accommodation Agreements

SET Residency & Mahal may refuse to enter into an accommodation agreement in the following cases:

  • When the accommodation application violates the stipulations of these Terms and Conditions
  • When guestrooms are fully booked
  • When a potential guest is deemed likely to break the law, disrupt public order, or act contrary to public morals during their stay.

When a potential guest is deemed to fall under any of the following categories:

  • An organized crime group under the Act on Prevention of Unjust Acts by Organized Crime Group Members.
  • When the potential guest’s behavior poses a significant nuisance to other guests.
  • When the potential guest uses violence, threats, blackmail, or intimidation to make unjust or unreasonable demands against the hotel or its employees, or is deemed to have engaged in any similar acts in the past.
  • When the potential guest is intoxicated, exhibits or has exhibited extremely abnormal behavior that may pose a nuisance to other guests.
  • When the potential guest does not comply with these Terms and Conditions or with cancellation and payment policies when making a reservation.

Prohibited Acts

Guests shall provide the hotel with the following information:

  • Registering or providing false information when staying at the hotel
  • Using the hotel for business purposes without permission from the hotel
  • Mass booking followed by mass cancellation or any similar acts
  • Repeatedly making and canceling bookings without a justifiable reason, or any similar acts
  • Obstruction of business or damaging the reputation or brand of the hotel or hotel group by making demands that exceed socially acceptable norms, or slandering, defaming, threatening, or harassing the Hotel or its staff or posting inflammatory remarks on social networking sites, or any similar acts
  • Violence, threats, extortion, or other coercive and unreasonable demands against the hotel or its staff
  • Any acts that cause or risk causing inconvenience, damage, or disadvantage to other guests, third parties, the hotel, or the hotel group
  • Any acts that infringe or risk infringing on the copyrights, trademarks, or other intellectual property rights, privacy rights, personal rights, or any other rights of other guests, third parties, the hotel, or the hotel group

Hotel Liability

The responsibility to provide guests with a room on the part of the hotel starts when the guest checks in at the front desk of the hotel and ends at the checkout deadline.

Guest Liability

The guest shall compensate SET Residency & Mahal for any damages caused by willful misconduct or negligence on the part of the guest.

Governing Law and Court of Jurisdiction

The accommodation agreement between SET Residency & Mahal and the guest shall be governed by the laws of India.