SET RESIDENCY KUMBAKONAM

SET

Privacy Policy

The privacy and security of your information is very important to us. Whether you are booking a room at SET Residency & Mahal or just a prospective customer browsing our website ( www.setresidency.com ) and looking at our services, we want you to trust that the information that you have provided to us is being properly managed and protected.

This Privacy Policy is issued by Set Residency & Mahal which includes its subsidiaries, and affiliates, and covers information collected and used by the Hotel in the course of its business. Your information may be collected and used by the Hotel through your use of this Site. We have prepared this Privacy Policy to explain more about how we collect and manage your information.

INFORMATION WE COLLECT

In your use of the Site, you may provide us with various information that personally identifies you. For example, we collect information from you when you make a booking through our reservation or stay at the Hotel.
Information collected during the course of the reservation and during your stay may include: Your Name, Phone Number, E-mail Address (optional), and nationality, etc.,
Information such as stay and room preferences made during the course of your reservation such as your preferred room type and specific requests to the SET Residency & Mahal.
This information may be provided to us directly when you make a reservation through our websites, or directly at the hotel.

INFORMATION WE GET FROM YOUR USE OF THE SITE

We also collect information from you when you browse the Site, use our mobile applications or participate in certain services at the Hotel. In these instances, information such as your country information, internet protocol (“IP”) address, media access control address and other characteristics about your system or device may be automatically collected. This information may be collected for functional purposes as well as to improve your experience when using these services.

INFORMATION STORED ON YOUR COMPUTER (“COOKIES”)

When you visit this Site, the Hotel may store some information on your computer. This information will be in the form of a “cookie” or similar file and can help us maintain and improve this Site. It functions as your identification card, recording such things as Internet addresses, passwords, and preferences. When you visit the website again, the cookie allows that site to recognize your browser.With most Internet browsers, you can erase “cookies” from your computer hard drive, block all “cookies,” or receive a warning before a “cookie” is stored.

HOW WE USE THIS INFORMATION

We use the information collected from you primarily to fulfill your hotel reservation. Prior to your stay, this may include sending your information to SET Residency & Mahal. Following your stay, we may also send you post-stay communications and satisfaction surveys to get feedback on your experience.

WHO WE SHARE YOUR INFORMATION WITH

We will share your information with SET Residency & Mahal you are staying at to fulfill your reservation. Aside from the purposes described, we do not share your stay information with any other third parties unless we have your consent or under special circumstances, such as:
when we believe in good faith that the disclosure is required by law or to protect the safety of hotel guests, employees, the public or Hotel property;
when disclosure is required to comply with a judicial proceeding, court order, warrant or legal process.

HOW WE SECURE YOUR INFORMATION

We are committed to protecting the confidentiality and security of the information that you provide to us. To do this, technical, physical and organizational security measures are put in place to protect against any unauthorized access, disclosure, damage or loss of your information. The collection, transmission and storage of information can never be guaranteed to be completely secure, however, we take steps to ensure that appropriate security safeguards are in place to protect your information.

CHANGES TO THIS PRIVACY POLICY

In some instances, SET Residency & Mahal may have to change, modify or amend this Privacy Policy in order to comply with the evolving regulatory environment or the needs of our business. We reserve the right, at any time and without notice, to add to, change, update or modify this Privacy Policy, subject to any applicable legal requirements.